Refund & Cancellation Policy
Last Updated: 07 October 2026
At Makhana Health King, we aim to provide a smooth and reliable shopping experience.
1. Order Cancellation
Customers may request cancellation of an order before it has been dispatched.
Once an order has been dispatched, cancellation may not be possible.
To request cancellation, contact us as soon as possible with your order number.
2. Refunds
If a cancellation or refund is approved, the applicable amount will be refunded through the original payment method, wherever possible.
Refund processing time may depend on the payment gateway or financial institution.
3. Damaged or Incorrect Products
If you receive a damaged, defective, incorrect, or materially different product, please contact us promptly with:
Order number
Product details
Clear photographs/video of the package and product
We will review the request and, where applicable, arrange a replacement or refund.
4. Return Eligibility
Food and consumable products may be subject to specific return restrictions for hygiene and safety reasons.
Returns will generally be considered only where the product is damaged, defective, incorrect, or otherwise eligible under applicable law and MHK's return process.
5. Non-Eligible Situations
Refunds or replacements may not be available where:
The product has been opened or consumed without a valid quality issue.
Damage occurred after delivery due to improper storage or handling.
The request does not meet the applicable eligibility requirements.
6. Contact Us
For cancellation, refund or product-related concerns:
MAKHANA HEALTH KING PRIVATE LIMITED
H No. C-139, Swarn Nagri, Noida, Gautam Buddha Nagar, Uttar Pradesh – 201310, India.
Mr. Ravi Kumar
Founder & Managing Director
Phone: +91 98913 35522
Email: foods1957@makhanahealthking.com
Note: Refunds and returns are subject to applicable law and the specific circumstances of each order.